APPRAISAL REVIEW BOARD (ARB) HEARINGS
The Travis Appraisal Review Board (ARB) is an independent group of citizens authorized to resolve disputes between taxpayers and the appraisal district. The ARB hears testimony and reviews evidence to determine property owner protests that were not resolved during the informal process.
During an ARB hearing, both a property owner and a representative from the appraisal district will present their evidence and take questions from a panel of ARB members. Following this presentation, the panel will make a decision regarding the protest. Hearings typically last 15 to 20 minutes. Approximately three to four weeks after the hearing, the property owner will receive a Notice of Final Order via certified mail.
The ARB hearing process will begin in June 2024. Property owners will be allowed to participate in their hearings in several ways:
By phone/videoconference: Property owners will be allowed to present their case via a telephone/videoconference hearing. Instructions are available for property owners that wish to take advantage of remote screen sharing during a telephone hearing.
By affidavit: Property owners will be allowed to submit their evidence and arguments by written affidavit.
In person: If requested, property owners will be allowed to attend an in-person hearing at TCAD’s office.
Property owners will be required to adhere to safety protocols while inside the facilities.
All property owners who file a protest will have access to TCAD’s evidence packet via the online portal. To access this evidence, you must have an online account using the property owner ID and pin number on your Notice of Appraised Value.
The Travis ARB will contact property owners with information on their scheduled hearing date and time at least 15 days before their scheduled hearing. That notification will also contain information on how to attend a phone hearing, submit an affidavit, or request an in-person hearing. Property owners who request electronic communication will be sent this information through the online portal. Property owners who cannot make the date/time of their hearing before the Appraisal Review Board may request that their hearing be rescheduled. Property owners who wish to be represented by someone else (such as family member, neighbor, or friend) during their protest hearing should complete the Appointment of Agent form available in our forms library.
Property owners who wish to appeal the decision of the ARB may do so in binding arbitration or District Court.
HEARING INSTRUCTIONS
Check In for Your ARB Hearing
Attend Your Virtual ARB Hearing
FORMS
Visit our forms library to download related documents.
LEARN MORE
The Informal Process
2024 Taxpayer Remedies
2024 Hearing Procedures
Request to Reschedule
Formal Hearing Schedule (Updated 6/11)
NEED HELP?
Contact us or check out the videos below to learn more about navigating the protest process through our online portal.
MANAGING YOUR PROTEST ONLINE
DOWNLOAD PORTAL INSTRUCTIONS
Set Up Your Online Portal
Add Your Properties
File Your Protest
Submit Your Evidence
Review TCAD’s Evidence
Review, Accept, or Reject Your Offer
Schedule Your Informal Meeting Through the Portal
Check In and Attend Your Meetings Through the Portal
Schedule and Attend Your Meetings – No Portal
FREQUENTLY ASKED QUESTIONS
Your protest will be dismissed if you do not appear in person, through a valid affidavit, by agent, or by pre-scheduled telephone hearing. You may request that the ARB Chairperson reopen the hearing by sending a letter within 4 days of your scheduled hearing citing the good cause reason for failure to appear.
In-person hearings are conducted at the Travis Central Appraisal District office located at 850 E Anderson Lane. The hearing letter you receive will have specific instructions regarding the location of your hearing.
The Appraisal Review Board (ARB) sets protest hearing schedules. You will receive a notice of protest hearing letter by general mail at least 15 days before the scheduled formal hearing date. Included with that letter will be a copy of Property Taxpayer’s Remedies (a publication of the State Comptroller’s Office), a copy of the ARB hearing procedures, and a statement that you have the right to inspect the information that the Appraisal District plans to introduce at your hearing.
Please bring your hearing letter to expedite the check in process. You should also bring any information that you want to present to support the value you think is correct. Bring 5 sets of the evidence to the formal hearing.
Can’t find the answer you’re looking for?
Check out our Frequently Asked Question library or contact us for more information.