FOR IMMEDIATE RELEASE | September 8, 2021

Media Contact
Cynthia Martinez
Communications Officer
Travis Central Appraisal District
[email protected]
512-834-9317 ext. 226


AUSTIN, Texas – The Travis Central Appraisal District (TCAD) has received the International Association of Assessing Officers (IAAO)’s 2021 Public Information Award for the agency’s efforts to educate Travis County property owners on the property tax system.

TCAD received the award for the creation of the 2021 Property Owner Webinar Series, an online series of events aimed at educating property owners on topics including their property tax bills, the property tax system, Notices of Appraised Value, and the protest process. The series was developed this year, largely in response to COVID-19’s impact on TCAD’s annual in-person outreach efforts.

According to Chief Appraiser Marya Crigler, “COVID-19 significantly limited our ability to conduct our traditional outreach of hosting in-person townhalls and attending local homeowners association meetings. We developed the Property Owner Webinar Series to ensure that Travis County residents continued to get the important information they needed about the property tax system in a safe and efficient way.”

TCAD estimates that more than 76,000 Travis County property owners received information about the webinar series this year. The switch to an online format allowed for five times more people to attend or watch a TCAD outreach event in 2021 than did in 2020.

“We are proud of the success we had in educating more property owners than ever before, despite the pandemic,” added Crigler. “Our webinar series will continue to be an important tool in our efforts to connect with Travis County property owners.”

The webinar series continues to be available online at

About the Travis Central Appraisal District

The mission of Travis Central Appraisal District, in accordance with the Texas Constitution and the laws of the state, is to provide accurate appraisal of all property in Travis County at one hundred percent market value, equally and uniformly, in a professional, ethical, economical and courteous manner, working to ensure that each taxpayer pays only their fair share of the property tax burden. For more information, please visit