Customer Service Representative

Works in the office Monday – Friday 7:45 am to 4:45 pm, assisting customers in person, by phone and by email.
• Responds to requests for information
• Processes exemptions and performs data entry
• Review online deed records and other various recorded instruments conveying property ownership
• Update mailing addresses
• Print maps and scans paper documents
• Maintains alpha and numeric files
• Receptionist duties as required
• Must meet minimum requirements for accuracy and productivity
• Must effectively execute duties in high stress situations while serving the public
• Must recognize when information is confidential and safeguard confidential information
• Operate common office equipment
• Perform other duties as required
• Answer questions from taxpayers by phone and/or in-person in an efficient manner

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