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FAQs - General Information



How often is the website updated?

Our website is for reference only and may not reflect the most current information available.  Current tax year information is updated after notices of appraised value are mailed to the taxpayer, usually by May 1st, and continues to be updated nightly.


How do I search by property address? Why is there a “No Match” response when I enter the correct address?

If you are uncertain as to how the property address should be entered, you should broaden your search by entering less information.  We now offer an advanced search which is free of charge. If you are still unable to find a solution, you may email our records management department and someone will provide you with an account number.

icon Email Records Coordinator


How do I remove my name from the TCAD website?

Except for those who qualify for the mandatory confidentiality under Section 25.025 of the Tax Code, the appraisal roll is considered public information.


How do I request confidentiality under Section 25.025 of the Tax Code?

You may download the “Request for Confidentiality” form from our forms page.  Send your completed form to: Travis Central Appraisal District, Records Management Officer, PO Box 149012, Austin TX 78714-9012.  If you own more than one property, please provide each property address to ensure confidentiality.  TCAD records will be promptly updated to reflect confidentiality; however, it may take 2-3 weeks before the website reflects the confidentiality. 


How do I read and/or print Plat maps?

Maps are provided in .pdf format.  Because each internet user has their own PC and software configurations, we can not troubleshoot any issues an individual user may encounter. If you are unable to open the .pdf file, you should verify that you are using a current version of Adobe Acrobat Readerpdf


  • How do I read and/or print GIS maps? - New!
    • GIS Maps are now integrated and allow users to view and compare properties in a graphical format. GIS Maps will require Microsoft Silverlight. You will be prompted to install, if Microsoft Silverlight is not already installed.





Our office will be closed in observance of

Jan 2............ New Years Day

Jan 16..... M.L.K. Jr. Birthday

Feb 20......... President's Day

May 29........... Memorial Day

Jul 4.........Independence Day

Sept 4................ Labor Day

Nov 10........... Veteran's Day

Nov 23 & 24...... Thanksgiving

Dec 22 & 25.......... Christmas

Jan 1, 2018.... New Years Day

  General Information

Chief Appraiser:

Marya Crigler


Taxpayer Liaison:

Martin Wilbanks


8314 Cross Park Drive
Austin, Texas 78754


Business Hours:
M, T, W, F
7:45 am - 4:45 pm

Th 9:00 am - 4:45 pm


Phone: (512) 834-9317

TDD: (512) 836-3328



(512) 835-5371



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